Coronavirus information

Dear guests,

Ferienparadies Natterer See is closed until at least late April 2021 due to governmental restrictions concerning the pandemic. 
We will keep you up-to-date!

We want to thank our guests for a wonderful summer with many beautiful memories. 
We hope to see you again soon in good health! 

Booking a stay at Ferienparadies Natterer See

We understand these are uncertain times for everyone. Cancellation is free up to 3 months prior to your stay according to our terms and conditions.

We are decreasing the time limit for free cancellations to 30 days
for bookings with arrival in July and August!

Rest assured that bookings cancelled due to closed borders or closed campsite are always refundable (less € 30,00 processing fee and possible PayPal or bank fees). The same applies in case your arrival is prevented by quarantine restrictions by Austria/your home country. 

Insurance

We advise our guests to take out insurance with our partner Europäische Reiseversicherung in case of illness. You will encounter this option in the booking process on this website. Here you can find an info sheet on cancellations regarding COVID-19. 

What is insured?

• If a guest has an increased body temperature, even if future test results are negative. 
• If a guest has tested positive for COVID-19 without showing symptoms.
• If a guest comes down with Covid-19 symptoms.
• If a guest has to quarantine due to a close relative living in the same household testing positive for Covid-19.
• If a guest's attendance is needed due to a close relative/dependant/house mate falling ill with Covid-19.
• If a guest falls ill during their stay and cannot leave the resort, the unvoluntary extension of the stay is covered.

Good to know: rules in Austria

FFP2 face masks are mandatory in all public facilities. Please make sure to always keep a safety distance of at least 2 meters to people outside your household.
Hotels and food services are closed at the moment (except for take-way and delivery). 
A curfew is in place from 8:00pm to 6:00am.

Please find more updated information under tirol.com.

We are looking forward to welcome you at Ferienparadies Natterer See very soon!
All the best and kind regards

Georg Giner and
the Ferienparadies Natterer See team