Coronavirus information
Dear guests,
our holiday resort "Ferienparadies Natterer See" is open!
Currently, masks are not compulsory in Austria and therefore also not here at our holiday resort. Please find more updated information at
Sozialministerium.at.
All information is supplied without liability.
Booking a stay at Ferienparadies Natterer See
We understand these are uncertain times for everyone. Cancellation is usually free up to 3 months prior to your stay according to our terms and conditions.
Money-back guarantee: Rest assured that bookings cancelled due to closed borders or closed campsite are always refundable (less € 40,00 processing fee and possible bank fees). The same applies in case your arrival is prevented by quarantine restrictions by Austria/your home country.
Insurance
We advise our guests to take out insurance with our partner Europäische Reiseversicherung in case of illness. You will encounter this option in the booking process on this website. Here you can find an info sheet on cancellations regarding COVID-19.
What is insured?
- If a guest has an increased body temperature, even if future test results are negative.
- If a guest has tested positive for COVID-19 without showing symptoms.
- If a guest comes down with Covid-19 symptoms.
- If a guest has to quarantine due to a close relative living in the same household testing positive for Covid-19.
- If a guest's attendance is needed due to a close relative/dependant/house mate falling ill with Covid-19.
- If a guest falls ill during their stay and cannot leave the resort, the unvoluntary extension of the stay is covered.
In case you have already booked your stay, you can still take out an insurance
here.
We are looking forward to welcome you at Ferienparadies Natterer See very soon!
All the best and kind regards,
Georg Giner and the Ferienparadies Natterer See team